FAQ

      📦 Order Operation Group
      1. Q: Can I modify the delivery address after payment? A: Before the order is dispatched, you can contact us to adjust the address information. We will try our best to update the details for you.
      2. Q: How can I get the latest preferential information? A: You can check the latest activity updates on the page regularly, and we will release relevant preferential content from time to time.
      3. Q: What should I do if I cannot log in to my account? A: You can try to retrieve your login information through the page entry, or contact us for assistance.
      🛒 Product & Service Group
      4. Q: Do I need to check the goods after receiving the package? A: It is recommended that you check the outer package and product condition after receiving the goods. If there is any abnormality, you can give feedback in time.
      5. Q: Can I exchange the product if it is not suitable? A: Eligible products can apply for exchange according to the rules. We will try our best to handle your reasonable demands.
      6. Q: Can I specify the delivery carrier? A: We will arrange a suitable carrier according to the delivery region. We will try our best to refer to your needs if conditions permit.